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Making Connections

To reduce the risk of spreading COVID-19 the government has stated that people must stay at home where possible. Here are our recommendations on how to stay connected.


Have information on remote working and what to consider that includes supporting staff and volunteers to work from home and what charity trustees need to think about with links to resources to support digital meetings and team working such as:

Internet Video Facilities


Lloyds Bank Foundation

Have a handy toolkit for online sessions, which includes a summary of tools you can use to make them more interactive and engaging. Resources include:

Mentimeter – an interactive presentation software which allows your attendees to participate in live polls
Slido – an interactive Q&A and polling platform
Jamboard – a virtual flipchart that allows participants to add sticky notes
Miro – allows you to design virtual charts and flipchart pages
• Google Docs – allows you to make notes on an online shared document which can be saved as a word document after the session

When introducing new tools explain their purpose, how to use them, and give people time to familiarise themselves with these tools. Some people will find them challenging, so have an alternative way for people to engage in your session. Using the chat function can be a good way to do this.


Resources on peer support for user-led groups and organisations

Mind, Get Up Set Up, NSUN, Bipolar UK and Together for Mental Wellbeing came together to host forums over the pandemic with peer supporters and captured their shared learning in this Remote and Online Peer Support Resource


The National Lottery Heritage Fund

Have produced a guide Getting Started with Online Learning for the heritage sector to create innovative and engaging online learning opportunities and to share what they do. The guide covers a range of free, easily accessible digital tools and resources.


Heritage Digital

Have created a free Beginners Guide to Digital Technology to help your organisation get started with digital in the heritage sector and start to harness the power of technology from back office to visitor engagement. Find out more


Charity Digital Exchange

Offer a huge discount on digital products such as Microsoft Office 365, which includes Microsoft Teams.

Charity Digital Exchange


National Cyber Security Centre

Small Charity Cyber Security Guide


Health and Safety Executive

Have guidance on remote working including the importance of staying connected for well-being.

H&SE toolbox for home working



Have released guidance on self-care during self-isolation.


Image by Gerd Altmann from Pixabay

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